Terms of service

Terms of Service

Last updated: [Insert date]

Welcome to SINRITUALS. This website is operated by ARETERNITY VENTURES. Throughout the site, the terms “we”, “us”, and “our” refer to SINRITUALS. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website.


1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into a binding contract under Indian law

  • You will not use our products for any illegal or unauthorized purpose

Any breach of these Terms may result in immediate termination of services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.


3. Accuracy of Information

We strive to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on the site is error-free.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.


4. Products & Services

  • All products sold are skin and body care products

  • Product images are for representation only; actual packaging may vary

  • We reserve the right to limit sales to any person, region, or jurisdiction

  • Products are available only within India


5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)

  • We accept payments via UPI, debit/credit cards, net banking, and Cash on Delivery (COD)

  • Payments are securely processed through Razorpay

  • COD orders may require partial advance payment, if decided by SINRITUALS

We reserve the right to change prices or discontinue products without notice.


6. Order Acceptance & Cancellation

  • Orders may be cancelled only before dispatch

  • Once an order is dispatched, it cannot be cancelled

  • We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud


7. Shipping & Delivery

  • Orders are processed within 1–2 business days

  • Estimated delivery time is 5–7 business days

  • Delivery timelines may vary due to courier or external factors beyond our control

Tracking information is shared via email and SMS once the order is shipped.


8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms an integral part of these Terms.

In summary:

  • Returns/refunds are allowed only for damaged or wrong products

  • Requests must be raised within 7 days of delivery

  • Unboxing video/images are mandatory

  • Opened or used products are non-returnable

  • Final approval authority rests with SINRITUALS


9. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.
Failure to do so may result in order cancellation.


10. Third-Party Services

Certain services (payment processing, shipping) are provided by third parties.
We are not responsible for the content, accuracy, or practices of third-party services.


11. Prohibited Uses

You may not use the site or its content:

  • For any unlawful purpose

  • To violate laws or regulations

  • To infringe upon intellectual property rights

  • To transmit malicious code or spam

  • To harass, abuse, or discriminate against others

Violation may result in termination of access.


12. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of SINRITUALS / ARETERNITY VENTURES and may not be used without prior written consent.


13. Limitation of Liability

SINRITUALS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, to the maximum extent permitted by law.


14. Indemnification

You agree to indemnify and hold harmless SINRITUALS and ARETERNITY VENTURES from any claim arising out of your breach of these Terms or violation of any law.


15. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.


16. Changes to Terms of Service

We reserve the right to update or replace any part of these Terms at our discretion. Changes will be posted on this page with the updated date.


17. Contact Information

For any questions regarding these Terms, you may contact us at:

SINRITUALS
Business Name: ARETERNITY VENTURES
Email: info@sinrituals.com
Support Hours: Monday to Friday, 10:00 AM – 5:00 PM
Jurisdiction: Lucknow, Uttar Pradesh, India